Virus Removal in Charlotte
I Come to You
Virus and malware removal in Charlotte done at your kitchen table instead of a drop-off counter. I've been fixing PCs for 15 years, and I clean up the infection with you sitting right there — so you see what's happening, nothing leaves your house, and you know exactly what was wrong when I'm done.
- ✓ On-site at your home or office
- ✓ Flat $49.99 travel and diagnostic fee
- ✓ You approve the quote before any work
Signs your computer is infected
Not everything that looks like a virus is one, and not every real infection is obvious. Here's what usually brings people to me — if yours isn't listed, ask anyway.
Popups and fake warnings
Full-screen "your computer is infected" alerts, a number telling you to call Microsoft, or browser popups that won't close. Most of these are scare tactics, not proof of a virus. I'll show you which are fake and clear whatever's actually causing them.
Suddenly slow computer
Fans running hard, everything crawling, the machine hot to the touch even when you're not doing much. Malware and junk background software are common causes, and clearing them often makes an old PC feel usable again.
Browser hijacks and redirects
A search bar or homepage you didn't set, results that redirect to junk sites, or new toolbars and extensions you never installed. I pull the hijacker out and set your browser back to how it should be.
Scam-support fallout
If someone talked you into letting them "fix" the PC remotely, I check what they installed, what they touched, and whether any remote-access tools are still hiding on the machine.
Weird account and password activity
Emails you didn't send, passwords that stopped working, or logins from places you've never been. I look for the software behind it and walk you through locking things back down.
Ransom notes and locked files
A message demanding payment to unlock your files is serious. I'll tell you honestly what's recoverable and what isn't, and never promise a fix that can't be delivered.
Honest calls — including "you're not actually infected"
Plenty of the "you have a virus" popups people panic over are outright scams, designed to get you to call a number or hand over card details. A slow or glitchy computer is often just a full drive, a failing part, or bloatware — not malware at all. I'll tell you straight what's really going on instead of charging you for a cleanup you don't need. You only ever pay for work you approve.
Every visit starts with the flat $49.99 travel and diagnostic fee — it covers the trip anywhere in the Charlotte area and a full hands-on look at what's actually wrong. If you go ahead with a repair of $125 or more in labor, that fee comes off the bill. Parts, if any are needed, are bought separately. See exactly how a visit works.
Serving Charlotte and nearby
On-site virus and malware removal across Charlotte — Uptown, South End, NoDa, University City, Ballantyne, Steele Creek, Matthews, Mint Hill, Pineville, Huntersville, and the neighborhoods around them. Just outside the area? Send a request anyway and I'll tell you if the trip works.
If the slowness turns out to be a laptop that needs a real repair, I also do on-site laptop repair, plus desktop repair, upgrades, and custom builds — all at your door.
Request virus removal